Medical Insurance

Individual & Family Medical Insurance

Dubai National Insurance (DNI), being one of the best Medical Health Insurance companies in Dubai & Abu Dhabi, it has a wide range of Medical insurance products which is suitable for individuals providing protection against their illness and consequent medical expenses.

We can provide cost-effective worldwide insurance plans & policies and regional plans that suit our customer’s requirements for Dubai, Abu Dhabi, Sharjah and other UAE residents

We have also partnered with top class Third Party Administrators (TPA) for all our medical claim services and have got a wider network of service providers to choose from.

Our Medical Products are backed by first-class Security and we are committed to serve our clients.

Regional and Local Plans

UAE, Arab Countries, South East Asia & Middle East

Diamond Gold Silver
  • Provide your employees and dependents with an essential regional coverage.
  • Cover each and every member up to a sum insured of AED 750,000
  • Customize your policy as per your requirement.
  • Enhanced network coverage.


Designed for:

  • Employees / Domestic Helper with Low Salary Band
  • Dependents

Wide Network of Healthcare Providers:

  • Wide range healthcare facilities
  • Direct billing access

Affordable Plans:

  • EBP for Employees AED 535.00
  • EBP for Dependents starting from AED 805.00
  • *Excluding PSP fee (AED 37/-) and VAT (5%)

Eligible for:

  • LSB Employees under Dubai visa
  • Dependents under Dubai visa

Worldwide Plans


Platinum Plus Family Care Plus

Worldwide Ex. USA & Canada

  • Provide your employees and dependents with a worldwide coverage.
  • Cover each and every member up to a sum insured of AED 1.5 million
  • Emergency coverage worldwide excluding USA & Canada.
  • Network direct billing available in home countries.
  • Customize your policy as per your requirement

Individual Medical Insurance : Claims Procedure

  • Claims to be submitted through his Company within 60 days if claim incurred in UAE & 90 days outside UAE of receiving treatment/ incurring medical expenditure

    The reimbursement claim form needs to be completed by the treating doctor with his/ her seal/stamp. Failure to obtain the same might disqualify the claim unless otherwise considered by the insurer at its discretion.

    Please make sure to complete all pertinent information particularly the name of insured, card no. and those relating to diagnosis and medical services rendered. DNI will not be able to process claims if the Reimbursement Claim Form is incomplete or lacks proper documentation.

    All the documentation including invoices (originals) and medical reports (originals or copies) should be provided and should be either in English or Arabic.

    For All MedNet Cardholders, Reimbursement claim submissions are now through ONLINE by clicking on the link mentioned below:

  • Copy of health card

    Original itemized bills invoices / receipts (dated)

    Original prescription for medication prescribed by the treating doctor.

    Original/copy of Investigation results/ reports like laboratory tests x-rays, etc.

    For In patient Hospitalization cases - Medical Report/ Discharge Summary stamped & signed by the treating Doctor.

    Please retain copies of receipts and documents enclosed with your claim, as DNI will retain original documents.

Claims Lacking Supporting Documents/Reports Are Returned:

Claims lacking in any supportive documentation will be registered and sent back/intimated for reconciliation and resubmission. The member will provide such missing documents to Insurer within 15 days after receiving the intimation. After elapse of 15 days the Insurer will remunerate only those services that have all requirements submitted. Other services lacking requirements, and for which the member has been notified will be rejected without reconciliation. Even after submission of all requirements in case of doubtful claims additional documents will be requested for.

Any Claims shall be considered in accordance with the terms and conditions of the original Policy.

Network Directory Document RequiredRetrieve Offline Quote


04 595 9666