Motor Fleet Insurance : Claims Procedures
In case you met with an accident, please follow the procedure mentioned below and our friendly staff will be glad to assist you
to register a claim and guide you through the claims process. An early intimation of a claim will lead to an early settlement.
If you are holding a DNI comprehensive policy or you met with an accident caused by a vehicle insured with DNI.
You may also approach motor claims department (Location Map)
To save your time and get your claim handling done in short period, please provide the following documents :
- Original police report
- copy of Registration card (both sides)
- DL copy
- Claims form to be filled & signed by insured
The surveyor time is
9:00 AM to 11:00 AM in the Morning and
from 3:00 PM to 4:00 PM in the Evening (Sunday-Thursday) (Location Map),
if the vehicle is not in a moving condition then the vehicle will be towed to respective workshop for inspection
For DNI customer who is holding comprehensive policy with agency repair they may also directly approach the concerned agency
and notify our motor claim department through the above mentioned contact channels.
For DNI customer who is holding comprehensive policy with exclusive repair with AHM workshop they may also directly approach the
workshop and notify our motor claim department through the above mentioned contact channels.
DNI customers with Gold and Classic card can always avail the service from IMC on accident or breakdown.
Road Side Assistance : 800 247 772
International Motoring Club : 800 4101